FAQs
Frequently Asked Questions
- A valid driver’s license (usually held for more than 1 year)
- ID card or passport
- A valid credit/debit card in your name
- Yes, drivers must usually be over 20 years old. For young drivers (20–24 years old), an additional fee applies.
- Drivers over 70 years old require special coverage.
We offer different insurance packages based on customer needs:
- Basic coverage with mandatory deductible
- Premium coverage without deductible
- Additional coverage for travel to other regions or islands
- Yes, you can rent a car for as long as you need – from one day to several weeks.
You can make a reservation:
- Through our website
- By phone
- At our physical offices
- All our vehicles offer unlimited mileage, especially with Premium packages.
- Yes, you can add up to 3 additional drivers when booking, allowing you to share driving and enjoy a more relaxed trip.
- Yes, we offer child seats for all age groups – from infants to older children.
- Yes, but special coverage and written approval are required for transporting the car by ferry.
- We provide 24-hour roadside assistance for all situations. If you choose a Premium package, support is included at no extra cost.
Cancellations or changes can be made via the website or by phone, according to your reservation terms. Some packages allow free cancellation up to 24 hours before pickup.
Upon pickup, you usually pay:
- The agreed rental price
- Any additional package or service selected
- A deposit/guarantee for potential damages (depending on the chosen package)
- Yes, we offer pick-up and drop-off at different offices, with possible additional fees depending on the location.
Yes, we regularly offer discounts for:
- Long-term rentals
- New and loyal customers
- Selected vehicles or specific periods
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